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Privacy Policy
Privacy Policy
Last Updated: May 2026
Creative-Commerce ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website creativecommerceusa.com or submit your information to us.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or sign up for a newsletter. This may include:
Identity Data: Name, title.
Contact Data: Email address, phone number, mailing address.
Technical Data: IP address, browser type, operating system, and data regarding your interaction with our website (collected via cookies).
2. How We Use Your Information
We use your data for the following purposes:
To provide and maintain our services.
To respond to your inquiries or lead requests.
To send you marketing communications (only if you have opted in).
To improve our website and customer service.
If you opt in to receive SMS from Creative-Commerce, we will use your mobile number to send messages pertinent to your particular situation. Message frequency will be as needed during our initial conversations and on-boarding and no more than 2x per month after that. Msg & data rates may apply. We may share your mobile number with our SMS service provider(s) to deliver messages. We do not sell your mobile number. You can opt out at any time by replying STOP. For help, reply HELP or contact us at Justin@CreativeCommerceUSA.com.
3. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA) or UK, our legal basis for collecting and using the personal information described above depends on the data and the context:
Consent: When you explicitly agree to us processing your data (e.g., checking a box on a lead form).
Contractual Necessity: To perform a service you requested.
Legitimate Interests: For our business interests (e.g., growing our business, security), provided your rights do not override these interests.
4. Sharing of Your Information
We do not sell your personal data to third parties for money.
SMS Data Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your data with:
Service Providers: Third parties who perform services on our behalf (e.g., email hosting, CRM systems) and are bound by confidentiality.
Legal Requirements: If required by law or in response to valid requests by public authorities.
5. International Data Transfers (GDPR)
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located in the EEA or UK, note that we transfer data to the United States. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy.
6. Your Privacy Rights
Under the GDPR and the Texas Data Privacy and Security Act (TDPSA), you have specific rights regarding your data:
The Right to Access: You have the right to request copies of your personal data.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
The Right to Deletion (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
The Right to Opt-Out: You have the right to opt out of the processing of your personal data for targeted advertising or the sale of personal data.
The Right to Non-Discrimination: We will not discriminate against you (e.g., by denying services) for exercising any of these rights.
Texas Residents - Appeal Process: If we decline to take action regarding your request, we will inform you of our justification. You have the right to appeal our decision by contacting us at the email below.
7. Cookies
We use cookies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Contact Us
To exercise your rights or if you have questions about this privacy policy, please contact us:
Email: justin@creativecommerceusa.com
Phone: (214) 833-8584 or (817) 616-8900
Mailing Address: 819 W. Arapaho Rd Suite 119, #173, Richarson, TX 75080
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